Riu cancun hotel5/25/2023 ![]() We fumigate continuously all areas to keep insects away from our grounds. We work hard to keep them under control, since our grounds have garden areas. Though we manage a proper fumigation program for all our areas, it is unfortunate that we are unable to control insects at 100%.ĭue to the warm weather and the location of our resort, which is surrounded by vegetation, it is possible that insects can enter our facilities. For example, the bed cloth and towels are washed and dried according to the correct temperature limits as set out by general hygiene instructions. Please let us recommend you to visit the Riu Class website, for advantages and discounts for its members.Īll our hotels fulfil the international hygienic norms. We would like to also thank you for being a loyal guest. Thank you very much for leaving your review about your recent stay, it is nice to learn you loved the pool and our lovely staff. Posted by Tonja, from muskegon on Sep 19, 2022īy Hotel Riu Cancún Online Reputation Manager But the food, comfort of bedding, and smoking guests everywhere were the downside of this resort. ![]() it's a FUN resort if you're looking for fun. We still had fun, and we did meet some really great people from all over that did interact with us and were social. We never had any problems we just heard comments being made or when we tried to talk to a few people at the bar & in the pools to be social, they gave us a dirty look and then looked away. On the downside, we found that some of the guests did not care for Americans which, made us just a little uncomfortable. The resort is popular in Europe and you will meet people from all over. There is no designated smoking area, it's wherever you want except, inside it is not allowed. There are ashtrays everywhere around the resort and there are so many people smoking it's crazy. It was disappointing to see people not tipping servers even though it was not expected. The food is okay, we did not care for the restaurants sadly, the buffet ended up being the best food. Definitely needing to update the bedding here. Our mattress was torn, old and brown and the pillows reeked of sweat. The beds and pillows are very hard and uncomfortable. We had a broken bed but after reporting it, it was fixed immediately. The staff worked hard, the hotel is clean, check-in was easy, different options for pools to hang out in and the staff was really helpful & friendly.
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